Taiwan Operations Manager

Who are we?

Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

What's the role?

As Taiwan Operations Manager, you'll be the senior supply chain leader responsible for the operational success of one of Zespri's most important markets.
Reporting to the Head of Supply Chain, Greater China Region, you'll lead the end-to-end execution of Taiwan's market operations, ensuring our fruit is available, delivered in optimal condition and supported by high-performing distributor partnerships. You'll serve as the key operational interface between Taiwan, regional stakeholders and New Zealand teams, influencing decisions that drive market performance and customer outcomes.

This role combines operational leadership, stakeholder influence and strategic problem-solving, giving you significant visibility across both the Taiwan market and the wider Greater China Region.

Key responsibilities include:

•    Owning end-to-end Taiwan market supply chain operations, from shipment planning and inventory management through to market execution and customer delivery.
•    Leading operational partnerships with distributors, ensuring alignment to Zespri standards while driving continuous improvement and performance.
•    Overseeing fruit quality management and inspection activities, safeguarding Zespri's premium quality reputation in market.
•    Driving inventory visibility, supply-demand alignment and proactive risk management across the supply chain.
•    Leading claim governance and quality performance monitoring, ensuring robust reporting and resolution processes.
•    Influencing operational excellence initiatives across Taiwan and Hong Kong, contributing to regional capability uplift, digitalisation and process improvement.
•    Acting as the key escalation point for market operational issues and championing solutions that balance customer, commercial and supply chain priorities.

Who are you?

You're a commercially aware supply chain leader who thrives in fast-paced, relationship-driven environments. You know how to balance operational excellence with stakeholder influence and can confidently work across multiple teams, cultures and priorities to achieve results.

You'll bring:

•    6-10+ years' experience in supply chain, logistics, quality management or operations leadership roles.
•    Experience managing distributor, customer or partner-led supply chain networks.
•    Strong expertise in inventory management, demand planning and market execution.
•    The ability to influence stakeholders across commercial, supply chain and technical functions.
•    Experience identifying risks, solving complex operational challenges and driving continuous improvement.
•    Strong analytical capability and experience using ERP and reporting systems such as SAP and BI platforms.
•    Excellent communication skills in both Mandarin and English.
•    A degree in Supply Chain, Logistics, Business, Food Science or a related discipline (preferred).

Why Zespri?

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 900+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of being personally connected, results-driven, and committed to guardianship. Join us in shaping our future and be part of a truly unique organisation.  

•    Competitive overall remuneration package, including a Short-Term Incentive scheme opportunity.
•    FlexWELL flexible work ethos; WFH & the office. 
•    Additional paid annual leave day per year (Zespri Day).
•    Two additional paid leave days for you to proactively support the moments that genuinely boost your mental, physical, emotional, and social wellbeing (Boost Days).
•    Global Life and Permanent Disability Insurance.
•    Group Medical Insurance benefits.

Apply Now! Applications close Friday 14 August.

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process. You can reach out to our Talent Acquisition team via email at careers@zespri.com to have a chat to someone directly.

Agency

Zespri will not accept applications or contact from any temporary staffing agency, placement service or professional recruiter for this vacancy (“Agency”).

Where Zespri requires the support of an agency to fulfil a vacancy, we will proactively seek this support from our network of Agencies.  We respectfully ask that you do not contact Zespri or any of its affiliates/employees regarding vacancies, and reserve the right not to reply.

Zespri will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.