Customer Support Assistant

Date: 20 Apr 2024

Location: Shanghai, SH, CN

Company: Zespri Group Limited

Who are we?


Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

What's the role?


Reporting to the Head of Sales, GC, the Customer Support Assistant will act as a backbone of the sales team, supporting the team in their daily operations.


Key responsibilities include:


  • Collect and check the monthly working plan of sales team. 
  • Track the T&E spending of sales team. 
  • Support sales director and sales team in booking air tickets and hotels when needed.
  • Help to arrange sales meeting and other activities. 
  • Coordinate global or company activities. 
  • Support Trade marketing team on BTL activities.  
  • Work on other detail task within sales function 


Who are you?


Our ideal individual will come with excellent problem solving skills, great communications and a can-do attitude. The successful candidate will also possess:


  • At least two years’ relevant experience  
  • Good spoken and written English skills due to the nature of the job
  • Good interpersonal skills and a team player 
  • Proficient in MS office skills 


Why Zespri?


Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of being personally connected, results-driven, and committed to guardianship. Join us in shaping our future and be part of a truly unique organisation.


  • Competitive overall remuneration package
  • FlexWELL flexible work ethos; WFH & the office.
  • Additional paid annual leave day per year (Zespri Day).
  • Global Life and Permanent Disability Insurance.
  • Group Medical Insurance benefits.


Apply Now! Applications close 30 April 2024


At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at