Operations Coordinator

Kō wai mātou? Who are we?

Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

He aha te mahi? What's the role?

We are seeking an experienced and analytical Operations Coordinator to join our team, reporting to the Korea Logistic Operations Manager in Korea. This role supports by overseeing warehouse and 3PL management, handling import goods, and coordinating monthly inventory reconciliation and logistics partners’ invoice payments. The primary focus is on supporting Zespri's sales and marketing initiatives by optimizing the delivery of high-quality fruit to Zespri's distribution partners and end consumers. The overarching goal is to bolster various quality and inventory programs with distribution partners, ultimately increasing the market contribution from the region to the overall business revenue.

This is a fixed term contract opportunity from Jan 2025 to Jul 2026.

Accountabilities

SAP Sales Order & Transportation Management in the SAP system

• Periodically manage order replenishment cycle aligned with IBP by raising and allocating sales orders to meet the planned requirements for kiwifruits in the SAP system. Additionally, coordinate with New Zealand and Korea supply teams to ensure timely and in full delivery of orders. 
• Manage SAP TM (Transportation Management) system, including delivery confirmations.
   

Customs Clearance coordination

• Coordinate the documentation for the Customs Clearance process with Zespri Korea’s clearance agent to ensure a seamless clearance process for imported kiwifruit under Food safety requirements, foreign food facility, pest quarantine and organic certificate requirement. Work closely with the Operations team internally to proactively prevent  disruption of supplies.
   

Quality Management support & Reporting internally and externally

• Coordinate the  quality inspection program and generate reports to support distribution partners with load out priority and manage quality claims from distribution partners
• Share quality-related documents internally and externally.
   

Operations invoice and monthly inventory closing 

• Coordinate the payment of invoices from Logistics partners and perform monthly inventory reconciliation in SAP
   

Support other Operations and initiative 

• Provide support for various operational activities to ensure seamless day-to-day operations.
• Assist with cross-functional initiatives and projects aimed at improving processes, efficiency, and collaboration across departments.
• Coordinate with internal teams and external partners to align efforts and ensure timely execution of operational plans.
• Participate in process improvement initiatives by identifying gaps, proposing solutions, and driving implementation.
• Support ad-hoc requests from the operations team, including troubleshooting issues and coordinating resources as needed.

Ko wai koe? Who are you?

We are looking for a strong team player who possesses excellent interpersonal and communication skills. The Operations Coordinator will also possess: 

• 3 years of combined experience in supply chain logistics operations, mainly focusing on warehouse management, 3PL management, and handling import goods.
• Proficient in English and Korean language.
• Ability to work independently and with stakeholders from diverse cultural backgrounds.
• A good team player who demonstrates strong personal initiative and integrity.
• Personal flexibility to manage or adapt to change, deal with ambiguity, and thrive in different circumstances or cultures.
• Strong analytical skills for breaking down and understanding various forms of information.
• Proficient in data handling with expertise in Excel, Power BI, SAP, or other ERP systems.
• Financial understanding of operational activities

He aha e tika ai a Zespri? Why Zespri?

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of being personally connected, results-driven, and committed to guardianship. Join us in shaping our future and be part of a truly unique organisation.

• Competitive overall remuneration package.
• FlexWELL flexible work ethos; WFH & the office.
• Additional paid annual leave day per year (Zespri Day).
• Additional paid volunteer day to volunteer within your community (Volunteer Time).
• Global Life and Permanent Disability Insurance.
• Group Medical Insurance benefits.
• Monthly meal allowance

Tono mai inaianei! Apply Now! Applications close 28th November 2024.

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at careers@zespri.com.