Operations Supervisor

Who are we? 

Zespri is more than simply the world’s single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world’s largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand’s best-known international brands, dedicated to creating sustainable long-term value for growers.   

What’s the role?

We are looking for a Regional Operations Supervisor to join our team in Newport Beach, CA. This is a key role in the Zespri Operations team, and plays the central interfacing, co-ordination and oversight role for Zespri inventory.  

The Regional Operations Supervisor works closely with the Asst. Operations Manager and 3PL partners to co-ordinate and ensure the efficient and smooth delivery and receipt of product into the Site warehouses and then to ensure product quality and production efficiencies are met and maintained throughout the supply chain. 

Key Responsibilities include: 

• Oversight and monitoring of 3PL logistical activities - ensuring 3PLs execute tasks including managing vessel/container arrivals communications and day-to-day relationships with key partners, as per the Zespri requirements and in line with “Duty of Care” deliverables. 
• Zespri Intercheck / Supplier Accountability (Quality Assurance) and quality/condition checking - training, auditing and monitoring 3PL checking staff to ensure quality checking activities and reporting is carried out as per Zespri standards and in line with Supplier Accountability requirements. 
• Analysis of quality data of Intercheck / Supplier Accountability and condition checking - daily monitoring and reporting of quality results and appropriate action taken towards inventory management. 
• Inventory Risk - monitoring and active management of the relationship between stock levels with age/risk of stock and ensuring Pallet Priority Status (PPS) is accurately reported, applied and utilized. 
• Oversight of Operations - ensuring that 3PLs execute retail repack operations effectively, efficiently and in line with Zespri guidelines and actively monitoring fruit loss, quality assessments, input of costs with a focus on the productivity and efficiency of operations to achieve budget targets.   
• Work with NZKH and 3PL teams to coordinate regional container arrivals, scheduling, clearance, discharge, drayage, deliveries and to ensure product quality by. 

Who are you?

We are looking for a strong team player who has a strong knowledge of inventory management and warehouse management systems. With strong relationship building skills, the successful candidate will also have: 

• 5+ years in a production, logistics/transportation, inventory or warehouse management role (team lead or supervisor). 
• A solid understanding and experience with Food Quality and Safety System, HACCP, GMP.  
• The ability to work well with people. Must be patient but decisive/persuasive with strong communication skills. 
• Capability to gain the confidence of a wide range of individuals but specifically customers, service providers, management and staff. 
• Strong written and verbal English skills with Spanish being advantageous. 
• Tertiary qualification in Supply Chain/Logistics or Business/Commercial Management preferred. 

Why Zespri?

Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 900+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of making it happen, creating real connections, and leaving a legacy. Join us in shaping our future and be part of a truly unique organisation.   

• The base salary for this position is between USD 84,000 and USD 110,000 plus a performance-based short-term incentive scheme (for employees who meet the eligibility criteria) and benefits. Please note that individual total compensation will vary based on factors such as qualifications, skill level, competencies, performance and work location. 
• FlexWELL flexible work ethos; WFH & the office.  
• Additional paid annual leave day per year (Zespri Day). 
• Additional paid volunteer day to volunteer within your community (Volunteer Time). 
• Global Life and Permanent Disability Insurance. 
• Group Medical Insurance benefits. 

Apply Now! Applications close 18 April 2025. 

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process. You can reach out to our Talent Acquisition team via email at careers@zespri.com to have a chat to someone directly.